Home Logo
Home

 

Quality Management System Manual

 

picture2

 

Introduction

DECO-CHEM, Inc. is a privately owned, U.S.-based ink and coatings manufacturer. Our specialties include screen printing, roller coating, coil coating, flexography, rotary screen, letter press and adhesives. Strategically located in Mishawaka, Indiana, our 20,000 square foot facility is just a few miles north of the geographical center of the screen printing and flexography printing industries. We ship world-wide for many customers.

The DECO-CHEM Quality Management System has the following objectives:

The DECO-CHEM Quality Manual, Procedures, and Work Instructions address the requirements of ISO 9001:2000, customer specified requirements, and general good business practices.

Process Approach

DECO-CHEM Plating Company has identified the processes needed for the business management system and their application throughout the organization.  The following identifies the sequence and interaction of these processes.

 

Picture3

Scope

DECO-CHEM has determined, and provides, the necessary resources and information to allow processes to function smoothly.  We monitor, measure, and analyze the effectiveness of our processes and implement necessary actions to ensure their continual improvement.

DECO-CHEM recognizes that any outsourced activity is still within the organizations responsibility to ensure that conformity to customer requirements is achieved and all controls associated with outsourced activity maintained.

Exclusions (none)

DECO-CHEM meets all requirements of ISO 9001:2000 including Design and Development.

 

Normative Reference                                                                                                       

ISO 9000:2000    Quality Management System – Fundamentals and vocabulary
ISO 9001:2000    Quality Management System Requirements
ISO 9004:2000    Quality Management System – Guidelines for performance and improvements
ISO 19011:2002  Guidelines for Quality and Environmental Management Systems Auditing
Book                    Internal Quality Systems Auditing

                                                                                                                                                           
Terms and Definitions

Unless otherwise stated in Procedures and/or Work Instructions DECO-CHEM uses terms and definitions from ISO 9000:2000.

 

DECO-CHEM Quality Policy

 

Determine Customer Needs.

Implement Processes to Meet These Needs.

Identify Opportunities for Continually Improving Our Processes.

__________________________________________________________________

Quality Management System                                                           Quality Management System

  • General Requirements                                                                                                             
    Documentation Requirements                                            
  • General                                                                                                                       
    Quality Manual                                                          
  • Control of Documents                                                                                               
  • Control of Records                                                                                                    

__________________________________________________________________

Management Responsibility                                                              Management Responsibility

  • Management Commitment                                                                                                      
  • Customer Focus                                                                                                                      
  • Quality Policy                                                                                                                         
  • Planning                                                                                                                                  
    • Quality Objectives                                                                                                      
    • Quality Management System Planning                                                                       
  • Responsibility, Authority, and Communication                                                                     
    • Responsibility and Authority                                                                                      
    • Management Representative                                                                                      
    • Internal Communication                                                                                            
  • Management Review                                                                                                              
    • General                                                                                                                       
    • Review Input                                                                                                              
    • Review Output                                                                                                           

__________________________________________________________________

Resource Management                                                                              Resource Management

In one of our labs

 

 

 

 

Work Environment

 

__________________________________________

Product Realization

  • Planning of Product Realization                                    Planning of Product Realization

__________________________________________________________________

  • Customer-Related Processes                                                 Customer-Related Processes

 

    • Determination of Requirements Related to the Product                                           
    • Review of Requirements Related to the Product                                                     
    • Customer Communication                                                                                     

__________________________________________________________________

  • Design and Development                                                            Design and Development

Picture5Picture6

Design and Development Planning              
 Design and Development Inputs        
Design and Development Outputs
Design and Development Review
Design and Development Verification
Control of Design and Development Changes

 

  • Purchasing                                                                                             Purchasing

 

    • Purchasing Process                                                                                                     
    • Purchasing Information                                                                                              
    • Verification of Purchased Product                                                                             

_________________________________________________________________

  • Production and Service Provision                               Production and Service Provision

Picture9 

Control of Production and Service Provision
Validation of Processes for Production

Service Provision                                                                                                        

    • Identification and Traceability                                                                                       
    • Customer Property                                                                                                      
    • Preservation of Product

                                                                                                                                          
__________________________________________________________________

  • Monitoring of Measuring Devices                          Monitoring of Measuring Devices

__________________________________________________________________

Measurement, Analysis and Improvement             

Picture10

  • General                                                                                                                                 
  • Monitoring and Measurement                                                                                                
  • Customer Satisfaction                                                                                                           
    • Internal Audit                                                                                                                                 
    • Monitoring and Measurement of Processes                                                                                     
    • Monitoring and Measurement of Product                                                                  Picture11
    • Control of Nonconforming Products/Services                                                                                
  • Analysis of Data                                       
    • Improvement                                                   
    • Continual Improvement                                   
    • Preventive Action                                           
    • Corrective Measures                                                                                                        

         

 

Please provide any comments for improvement for our ISO program and thank you.

 

Comments

Submit

 

Below is our Qaulity Management System Manual

With this manual we show our capability as a company.

We look to improve ourselfves as a company and we continuously look for improvements.

Please click here for ISO Certificate